Terms of use

    1. 1.1. We are Joolah System & Services SDN BHD (“JSS”) and we own and operate the websites Joolah.my and Joolah.com, individually the “Site” and collectively the “Sites”. These Terms of Use apply to both.
    2. 1.2. Your use of this Site is subject to these Terms of Use. By using the Site, you are deemed to have accepted and agree to be bound by these Terms of Use. We may make changes to these Terms of Use from time to time. We may notify you of such changes by any reasonable means, including by posting the revised version of these Terms of Use on the Site. Your continued use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.
    1. 2.1. JSS is a technology developer and platform supplier only and the Site is designed for the purpose of allowing enquiries to be placed for the procurement of services of vendors which are registered members of Joolah, (“Joolah Partners”). The User agrees to their contact information being shared with bidding Joolah Partners for the express purpose of providing the User a quotation on their enquiry.
    2. 2.2. The User hereby acknowledges that JSS is merely the platform provider and is not involved in any way in any transactions conducted between the User and the Joolah Partner via the Site and accordingly:
      • (a) Undertake not to include JSS as a party to any dispute, claim or proceedings, anywhere in the world; and
      • (b) Indemnify JSS against any loss or damage arising out of any dispute in relation to any transaction conducted as a result of the use of the Site.
    1. 3.1. You are responsible for all access to the Site using your internet connection, even if the access is by another person.
    2. 3.2. We will use reasonable efforts to ensure that the Site is available at all times. However, we cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. The Site may be unavailable during periods when we are implementing upgrades or carrying our essential maintenance on the Site.
    1. 4.1 Your permission to use the Site is personal to you and non-transferable. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not:
      1. 4.1.1. Use the Site for any fraudulent or unlawful purpose;
      2. 4.1.2. Use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;
      3. 4.1.3. Impersonate any person or entity, false state or otherwise misrepresent your affliation with any person or entity in connection with the Site or express or imply that we endorse any statement you make;
      4. 4.1.4. Interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available or violate any requirements, procedures, policies or regulations of such networks;
      5. 4.1.5. Transmit or otherwise make available in connection with the Site any virus, worm or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;
      6. 4.1.6. Reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;
      7. 4.1.7. Modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site. If you wish to reverse engineer any part of the Site to create an interoperable program you must contact us and we may provide interface data subject to verification of your identity and other information;
      8. 4.1.8. Remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;
      9. 4.1.9. Frame or mirror any part of the Site without our express prior written consent;
      10. 4.1.10. Create a database by systematically downloading and storing Site content;
      11. 4.1.11. Use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.
    2. 4.2. We reserve the right to revoke these exceptions either generally or in specific instances.
    1. 5.1. The Site may provide links to other websites and online resources. We are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.
    2. 5.2. You may create a link to this Site, provided that:
      1. 5.2.1. The link is fair and legal and is not presented in a way that is:
        1. (a) Misleading or could suggest any type of association, approval or endorsement by us that does not exist, or
        2. (b) Harmful to our reputation or the reputation of any of our affiliates.
      2. 5.2.2. You retain the legal right and technical ability to immediately remove the link at any time, following a request by us to do so.
    3. 5.3. We reserve the right to require you to immediately remove any link to the Site at any time and you shall immediately comply with any request by us to remove any such link.
    1. 6.1. The intellectual property rights in the Site and all of the text, pictures, videos, graphics, user interfaces, visual interfaces, trademarks, logos, applications, programs, computer code and other content made available on it are owned by us and our licensors. You may not print or otherwise make copies of any such content without our express prior permission.
    1. 7.1. We provide the Site on an “as is” basis and make no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, we expressly exclude:
      1. 7.1.1. All conditions, warranties and other terms that might otherwise by implied by law into these Terms of Use; and
    2. 7.2. The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including without limitation compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under Malaysian law or statutory rights which may not be excluded, nor in any way to exclude or limit Joolah Technology Group’s liability to you for death or personal injury resulting from our negligence or that of our employees or agents.
    1. 8.1. We understand your information is personal and we care a great deal about your privacy. Information is collected from you as a User in order to facilitate your enquiry. We may use this information in order to improve and provide a better service. Information is carefully handled in accordance with our privacy policy. You can view a copy of this policy by clicking here www.joolah.my/privacy-policy/.
    1. 9.1. These Terms of Use are effective until terminated. We may, at any time and for any reason, terminate your access to or use of the Site. If we terminate your access to the Site you will not have the right to bring claims against us or our affiliates with respect to such termination. We and our affiliates shall not be liable for any termination of your access to the Site.
    1. 10.1. These Terms of Use will be governed by and construed in accordance with the laws of Malaysia, and the courts of Malaysia will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.